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Sendozi

E-commerce and Retail

Fewer "where is my order?" calls

Customers do not chase orders they can track. Confirmations, dispatch notices and delivery updates keep buyers informed and your phone lines free.

Workflow map

Order confirmations

Delivery updates

Back-in-stock and price alerts

Promotions to opted-in customers

What you can do

Workflows and channel mix

01

Order confirmations

Instant proof the order went through, with the details that stop repeat enquiries.

02

Delivery updates

Dispatched, out for delivery, delivered. Three messages that cut support calls dramatically.

03

Back-in-stock and price alerts

Bring ready buyers back the moment inventory returns.

04

Promotions to opted-in customers

Festive campaigns and clearance sales to people who asked to hear from you.

Why Sendozi

Why teams like yours choose Sendozi

Plug into your stack

A clean REST API connects your store, whether it runs on a platform or custom code, and fires messages on order events.

WhatsApp receipts and invoices

Send the PDF, not a screenshot.

Campaign reports that talk revenue

See delivery and click-through per campaign, so you repeat what worked.

Frequently asked questions

Start with a e-commerce and retail workflow

Create an account, test a channel or talk through the workflow with sales.