Skip to content
Sendozi

GUIDES

Practical messaging guides

A focused library for sender IDs, DND realities, email authentication, WhatsApp templates, OTP fallback and consent-aware messaging.

Guide

SMS sender ID registration in Nigeria

What businesses should prepare before submitting a sender ID request.

  • Business name
  • CAC or equivalent documents
  • Use-case clarity

Guide

DND and transactional SMS

Why some SMS fails, what transactional routing can help with and what it cannot promise.

  • DND status
  • Approved traffic
  • Delivery reports

Guide

SPF, DKIM and DMARC explained

The email DNS records that help receipts, password resets and newsletters earn trust.

  • SPF
  • DKIM
  • DMARC alignment

Guide

WhatsApp template approval

Categories, examples and common mistakes before sending a template to review.

  • Utility
  • Authentication
  • Marketing

Guide

OTP fallback with SMS and voice

A practical fallback pattern for verification flows that should not die at the first failed SMS.

  • SMS first
  • Timed fallback
  • Single audit log

Guide

NDPA-aware messaging

Consent, opt-out handling and records your team should keep before running campaigns.

  • Consent
  • Opt-out
  • Exports